Legal
Privacy, terms and the medical disclaimer.
One page, three parts. Last updated [date]. Anything in brackets is for the clinic to fill in with its own details.
#privacy
Privacy
This notice explains what [Company legal name] does with the personal and health data you give us. It applies to this website, to bookings and to everything we measure in the clinic.
Who we are
[Company legal name], registered in [Jurisdiction] under number [Company number], with its registered office at [Registered address]. We are the controller of your data. Our data protection officer can be reached at [privacy@yourdomain].
What we collect
Contact details you send through forms and bookings. Health data you choose to share with us: blood results, scans, wearable data, questionnaires and your physician’s notes. Basic analytics about how this website is used, without advertising cookies.
Why we collect it
To provide the care you booked, which is the legal basis for health data under [Applicable law]. To answer your messages. To meet our legal duties as a healthcare provider, including keeping clinical records.
Who sees it
Your physician and the clinical staff who run your tests. The laboratories and imaging partners that process your samples, under contract. Nobody else, unless the law requires it. We never sell data and never share results with an employer.
How long we keep it
Clinical records for [Retention period], as the law requires. Contact details for as long as you are a member, then [Retention period after leaving]. Analytics for 14 months.
Your rights
You can ask to see, correct, export or delete your data, and you can object to how we use it. Write to [privacy@yourdomain]. We reply within 30 days. You can also complain to [Supervisory authority].
#terms
Terms
The service
[Company legal name] provides preventive health assessments and follow-up. We do not provide emergency care. If you are unwell today, call [Emergency number] or see your doctor.
Booking and payment
Prices are shown in euros and include [Tax note]. Programmes are paid in advance or in the instalments shown at booking. A booking is confirmed when you receive an email from us.
Cancellation
Move or cancel an appointment up to [Notice period] before it starts at no cost. Memberships can be cancelled any month after the first three. Tests already run are not refunded.
Liability
We are responsible for the care we provide, within the limits set by [Applicable law]. We are not responsible for decisions you take without your physician, or for third-party services linked from this site.
Governing law
These terms are governed by the law of [Jurisdiction]. Disputes go to the courts of [City], unless the law gives you the right to use the courts where you live.
#cookies
Cookies
This website uses only the cookies it needs to work, such as remembering your layout choice, and basic analytics about how pages are used. We do not use advertising cookies and we do not track you across other sites.
Analytics data is kept for 14 months. You can accept or refuse analytics cookies at any time through [Cookie banner or tool], and your choice does not change how the site works.
#medical-disclaimer
Medical disclaimer
Nothing on this website is medical advice. Articles, results and sample reports describe what we measure and why, for general information. They are not a diagnosis and do not replace a consultation with a doctor who knows you.
Results described on this site are individual cases shared with consent. Your results will differ.
#contact
Contact
Questions about this page go to [legal@yourdomain] or by post to [Registered address]. For anything about your own care, message your physician.
